A Great experience Booked a day boat from the Marina at Alvechurch. On arrival the lady on reception (Christine I think) gave us a very warm welcome. Everything was organised perfectly and following the safety video we were handed over to Paul who familiarised us with all aspects of the boat and stayed with us for a short distance down the canal. The boat was immaculate in all areas and very well equipped. We really enjoyed the day along with our lunch moored up at the Hopwood Inn. Our day trip has given us the incentive to book again for a few days sometime in the near future
Avoid this company! Took our booking for 7 adults on a barge from Blackwater marina, the day before they called to say the boat they had booked for us was only for 6 adults and a child, so the holiday we had booked over the phone direct with ABC Boat hire was no longer available. No offer of compensation, even though what we eventually had to settle for was of a substantially less value. Complained to management, but they are only interested in putting profit ahead of customers as they already had our money. Never had any issues using other hire companies, so I would advise against using ABC Boat hire to prevent this happening to anyone else. I am pursuing my complaint with trading standards.
ABC Boat Hire is a UK Travel Agency based in Alvechurch, West Midlands. ABC Boat Hire is located at Scarfield Wharf, Alvechurch, Birmingham B48 7SQ, UK.
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