Very friendly and helpful staff.
Always very helpful and kind
Great doctors always on time
Rude staff, made me feel very unwelcome and like a hassle. Never had appointments, and even when ringing to book an appointment the staff were so rude and abrupt. I understand they have been short staffed and possibly stressed but that's no excuse to treat people in their care in a way that makes them feel like they'd rather go without needed medication than be in the care of such rude people. It's not just one experience of rudeness I've had, it's again and again and again. The last straw was today when a 'doctor' rang me and he did not say hello how are you or anything, his first words to me were "so what's the issue", so I begin to tell me story and he interrupts "let me stop you there" he then says that he will book me an appointment tonight. I will not attend this appointment as after previous appointments they have done nothing to sort my issue with prescriptions and I keep having to go without. When I first registered there the doctors refused to give me the medication I had been on, that doctor was fired a couple of months later so I have to question all of their staff really. I have honestly never experienced such an unprofessional institution and will never recommend this surgery. In fact if this surgery is mentioned I will urge people to leave as the care is despicable. This is just a tiny amount of what I have experienced, I will make a formal complaint as it is actually very serious. I am not a sensitive person and I just feel that there must be more sensitive people than me experiencing this and they must feel like all doctors are like this, well they're not hence why I am leaving and urge anyone who is there or looking to register to not. Utterly disgusting
Dr M C Dakin - Alvechurch Medical Centre is a UK Doctor based in Alvechurch, West Midlands. Dr M C Dakin - Alvechurch Medical Centre is located at Alvechurch Medical Centre, 5 The Square, Alvechurch, Birmingham B48 7LB, UK.
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